Delete your account
You can delete your CharterPrep.AI account and request deletion of the personal data associated with it.
If you can sign in
Open Account & data in the app, choose Delete Account, and confirm. Your account, associated study records, and sessions will be deleted. This action cannot be undone.
If you cannot sign in
Email us from the address registered to your account. Include your registered account email and ask us to delete your account and associated personal data. We may ask you to verify account ownership before processing the request.
Request account deletion by emailData that may be retained
A pseudonymous record may be retained to prevent repeated introductory-trial use. Encrypted Google Play purchase tokens are removed; an anonymous token hash is retained to prevent purchase reassignment. Cancel Google Play renewal in Play Store before deleting your account: deletion does not cancel the store subscription. Payment providers may retain transaction records for payment processing or legal and accounting requirements. See our Privacy Policy for details.